Meet Our Staff

Management

Alex Lallas

Alex Lallas

Used Car Sales Manager
149 Reviews
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Drake Lallas

Drake Lallas

General Manager
17 Reviews
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Andrew Bonnett

Andrew Bonnett

New Car Sales Manager
2 Reviews
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Cassidy Fancher

Cassidy Fancher

Fixed Operations Director
2 Reviews
View Bio

Sales

Jonathan Chizever

Jonathan Chizever

Salesperson
45 Reviews
View Bio
Zackery Glynn

Zackery Glynn

Salesperson
38 Reviews
View Bio
Stoyan (Tony) Takov

Stoyan (Tony) Takov

Salesperson
28 Reviews
View Bio
Fredy Rangel

Fredy Rangel

Salesperson
20 Reviews
View Bio
Michael Krumm

Michael Krumm

Sales & Leasing Consultant
16 Reviews
View Bio
Antonio Lopez

Antonio Lopez

Sales Consultant
4 Reviews
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Jack Chisamore

Jack Chisamore

Salesperson
3 Reviews
View Bio
Everett Buol

Everett Buol

Salesperson
View Bio
Caleb Jenkins

Caleb Jenkins

Salesperson
View Bio

Service

Joseph Kuckuk

Joseph Kuckuk

Service Advisor

Certified
70 Reviews
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Jess Holm

Jess Holm

Service Advisor
8 Reviews
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Eric Pieper

Eric Pieper

Service Advisor
8 Reviews
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Will Akins

Will Akins

Service Advisor
6 Reviews
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Finance

Devon Montgomery

Devon Montgomery

Finance Manager
95 Reviews
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Anthony Anderson

Anthony Anderson

Finance Manager
18 Reviews
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Administration

Brittny Helf

Brittny Helf

Office Manager
1 Review
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Alex Finley

Alex Finley

Receptionist
View Bio
Autumn Gehrke

Autumn Gehrke

Assistant Office Manager
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Meghan Peterson

Meghan Peterson

Receptionist
View Bio
Lily Winkleman

Lily Winkleman

Receptionist
View Bio
Alex Lallas

Alex Lallas

Used Car Sales Manager
Dealership Experience 6 years 4 months
Industry Experience 13 years 6 months
Hi, my name is Alex and I am the Used Car Manager. I am a huge fan of golf, football and hockey. I have two dogs named Remi & Nelli -- these are my kids! I started out working on the lot in 2011 and have since worked my way up into management. IF you ever need anything, feel free to reach out!
Recent Reviews

Feb 05, 2025

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Jonathon was very helpful in showing me several cars.

Jonathon was very helpful in showing me several cars. He listened to what I needed as far as the range of what I needed for a car payment. He was patient with me as I was having anxiety on a car purchase. He reassured me and didn't pressure me. I did look at another car, but decided to buy the car from Kia. He was upfront what Kia could do for me. I am very happy with my purchase. I would recommend Kia and Jonathon to anyone that is looking for a car

Jan 31, 2025

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Russ Darrow Kia has always been a scam the only reason I

Russ Darrow Kia has always been a scam the only reason I still go there is because I have free oil changes left on my account once those are used up I’ll be going elsewhere Never Buy a car here the salesman and manager are just big scammers there are 4 or 5 other dealerships within a mile of Kia I would go there before I ever stop at Russ Darrow Again 0/5⭐️

Jan 26, 2025

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Russ Darrow provided excellent service throughout the

Russ Darrow provided excellent service throughout the entire transaction. They didn't have the vehicle I wanted on the lot but quickly located one and I had it the next day.

Jan 12, 2025

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I have a good satisfaction when I bring my car in for

I have a good satisfaction when I bring my car in for service. Great performance as a team. I would recommend to others

May 16, 2024

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Gave great service and helped us get into a new car with

Gave great service and helped us get into a new car with the payment we wanted.

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Devon Montgomery

Devon Montgomery

Finance Manager
Dealership Experience 7 years 10 months
Industry Experience 7 years 10 months
Hello my name's Devon Montgomery, I am currently a Finance Manager at Russ Darrow Kia of Madison. I enjoy working with people and providing excellent customer service. A few of my hobbies include, spending time with friends and family, movies, camping trips, and I am also a huge sports fan. If you ever have any questions please don't hesitate to email me or give me a call, as I am more than happy to help!
Recent Reviews

Jan 31, 2025

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I experienced quick service and the team were very

I experienced quick service and the team were very communicative throughout the process. I recommend this team!

Jan 12, 2025

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I have a good satisfaction when I bring my car in for

I have a good satisfaction when I bring my car in for service. Great performance as a team. I would recommend to others

May 16, 2024

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Gave great service and helped us get into a new car with

Gave great service and helped us get into a new car with the payment we wanted.

May 07, 2024

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Sales guy war great.

Sales guy war great. Thank you so much. Could have been a faster process though, since we were paying cash.

Mar 16, 2024

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Antonio was very easy to work with and great with

Antonio was very easy to work with and great with addressing my questions and concerns.

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Joseph Kuckuk

Joseph Kuckuk

Service Advisor

70 Reviews
Certified
Recent Reviews

Feb 19, 2025

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They take great care of my car being serviced and

They take great care of my car being serviced and everyone is great to deal with.

Feb 16, 2025

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Had my vehicle for over 2 months.

Had my vehicle for over 2 months. First told me I needed a new hybrid battery and once I questioned that because this would be the 3rd hybrid battery on a vehicle with 160,000 miles and I though that was ridiculous they said I needed to approve more labor time for further diagnostic tests. $700 later they said it was a $35 fuse. Talk about being rung through the wringer. Communication was terrible.

Feb 15, 2025

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Disappointed in having to wait 3 days b4 I got my car

Disappointed in having to wait 3 days b4 I got my car back. When calling, many of my calls did not go through for me to talk with someone.

Feb 15, 2025

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Great team that is committed and will get the job done

Great team that is committed and will get the job done correctly the first time every time!

Feb 06, 2025

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Provided a lot of insights regarding my new electric

Provided a lot of insights regarding my new electric vehicle. It was very helpful and a positive experience.

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Jonathan Chizever

Jonathan Chizever

Salesperson
Dealership Experience 6 years
Industry Experience 6 years
My name is Jonathan; I've been with Kia since 2019 and don't plan on going anywhere. In my downtime, I enjoy golfing, mountain biking, and being outside with my friends. If there's anything I can do for you, don't hesitate to reach out!
Recent Reviews

Feb 05, 2025

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Jonathon was very helpful in showing me several cars.

Jonathon was very helpful in showing me several cars. He listened to what I needed as far as the range of what I needed for a car payment. He was patient with me as I was having anxiety on a car purchase. He reassured me and didn't pressure me. I did look at another car, but decided to buy the car from Kia. He was upfront what Kia could do for me. I am very happy with my purchase. I would recommend Kia and Jonathon to anyone that is looking for a car

Jan 31, 2025

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I experienced quick service and the team were very

I experienced quick service and the team were very communicative throughout the process. I recommend this team!

Jan 28, 2025

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You are the best I recommend you to all my friends and

You are the best I recommend you to all my friends and family 😀great service

Jan 14, 2025

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Joseph was thorough, had me look at the video examination

Joseph was thorough, had me look at the video examination of my car. Went over what was done and what will happen next time I come in. Wait wasn’t long. They are so professional.

May 16, 2024

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Gave great service and helped us get into a new car with

Gave great service and helped us get into a new car with the payment we wanted.

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Zackery Glynn

Zackery Glynn

Salesperson
Contact Me
Dealership Experience 5 years 11 months
Industry Experience 5 years 11 months
Recent Reviews

Jan 26, 2025

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Russ Darrow provided excellent service throughout the

Russ Darrow provided excellent service throughout the entire transaction. They didn't have the vehicle I wanted on the lot but quickly located one and I had it the next day.

May 16, 2024

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Gave great service and helped us get into a new car with

Gave great service and helped us get into a new car with the payment we wanted.

Mar 11, 2024

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Attentive sales/ finance staff.

Attentive sales/ finance staff. Easy to negotiate with. Dealership building was clean . Lots of options to choose from.

Mar 02, 2024

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Salesman Zackery G.

Salesman Zackery G. was amazing. His patience was key to the sale. He didn’t fold under pressure with the my daughter having her first car. Really appreciate Zack for helping with the sale, and giving my daughter her first experience of how dealerships work. Thanks for everything!

Feb 18, 2024

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This Dealer is Highly Recommended, they cared enough and

This Dealer is Highly Recommended, they cared enough and took care of me when every other dealer around the area wouldn't, my hats off to Zackery Glynn and the rest of the sales team, they all understood the situation I was in, Mr. Zack walked me around and helped me pick out the perfect vehicle for the budget I had to work with, the entire team all went above and beyond to make things work. If you need a vehicle either new or used, I recommend going to this dealer, you can't go wrong.

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Stoyan (Tony) Takov

Stoyan (Tony) Takov

Salesperson
Dealership Experience 13 years 1 months
Industry Experience 14 years 2 months
I'm originally from Sofia, the capital of Bulgaria. I came to Madison in 1999 to join my sister who is a professor at the University of Wisconsin. I used to maintain a large property for a UW heart surgeon and I assisted in taking care of his disabled son. I love the outdoors and spend much of my time skiing and biking. I love spending time with my 9 year old son, Alex, and we enjoy cooking together. For the past 6 years, I've been selling cars at Russ Darrow Kia and have been loving every second of it. I speak 4 different languages and am more than prepared to take care of your vehicle needs.
Recent Reviews

Feb 12, 2023

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I had a very good experience at Russ Darrow Kia.

I had a very good experience at Russ Darrow Kia. I enjoyed working with Tony.

Jul 23, 2022

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Wow!

Wow! Where do I begin? I was searching for cars for days literally in tears with no luck because of my bad credit low down payment availability and negative equity on my trade in, but when I came here sales manager Ryan wondra made it happen for me with payments lower then I was already paying! And the sales associate stoyan (tony) takov he is so sweet and funny he made me feel comfortable while looking for a car and during the waiting process 10/10 definitely recommended!! Please come here before anywhere else saves you so much time!

Sep 30, 2021

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Bought Kia in March drove 300 miles been in shop for over...

Bought Kia in March drove 300 miles been in shop for over week. Big Lemon!

Sep 25, 2021

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Great customer service! Eric was incredibly helpful in...

Great customer service! Eric was incredibly helpful in finding the exact vehicle I wanted within my price range.

Sep 22, 2021

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This dealership really does treat their customers great....

This dealership really does treat their customers great. I took in my vehicle to be serviced and had a great technician that took care of me immediately and made sure I had a ride to take care of other business while waiting. I have never experienced a car dealership that treated me as well even after the purchase had happened months ago. The servicing of the car was just as enjoyable as the purchase. Truly a top notch dealership. Any other dealership pales in comparison to this one. And, I’ve purchased 2 new cars this year. Great Job Russ Darrow. Thank you for your customer service and setting the standard.

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Fredy Rangel

Fredy Rangel

Salesperson
Contact Me
Dealership Experience 6 years 6 months
I was raised in Beaver Dam, WI. Currently living in Madison. I have 3 siblings. My hobbies include playing soccer, fishing, and traveling. I am also fluent in Spanish!
Recent Reviews

Apr 08, 2024

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Dealership was good but the service from Fredy Rangel was

Dealership was good but the service from Fredy Rangel was exceptional ! We left with the exact vehicle our daughter wanted !

Aug 27, 2023

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We were welcomed right away and our needs were met

We were welcomed right away and our needs were met exactly. Thank you to all!

May 11, 2022

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Russ Darrow is trying to charge $10,000 over MSRP now to

Russ Darrow is trying to charge $10,000 over MSRP now to any customer buying from them. We need to put a stop to this predatory practice. I would also say, this is incredibly short-sighted on the part of a business. They could earn a customer for life or try to take advantage of us for a day. They chose to try to take advantage. My guess is that Russ Darrow won't be in Madison much longer.

Mar 09, 2022

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I bought a vehicle here and happy with the purchase .

I bought a vehicle here and happy with the purchase . Would suggest this dealer for others

Mar 02, 2022

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My experience with Freddy Rangel and Alex Lalass was

My experience with Freddy Rangel and Alex Lalass was great really good with helping me buy a kia sportage...The best salesman

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Anthony Anderson

Anthony Anderson

Finance Manager
Dealership Experience 6 years 4 months
Industry Experience 15 years 1 months
Hi, I'm Tony. I like football - Being from Minnesota, the Vikings are my team all day long! I'm a huge car enthusiast...... I like to pride myself in the fact that I know basically everything about every car. -- The faster, the better! Come on in and ask for me and I will do my best to get you into the right car for your needs.
Recent Reviews

Feb 05, 2025

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Jack is awesome and very knowledgeable.

Jack is awesome and very knowledgeable. In fact, everyone at this dealership is very friendly. We were disappointed, however, that this dealership would not give us a discount for purchasing a second Kia as a returning customer. And, we were insulted with the amount they offered for trade in.

Jan 31, 2025

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Russ Darrow Kia has always been a scam the only reason I

Russ Darrow Kia has always been a scam the only reason I still go there is because I have free oil changes left on my account once those are used up I’ll be going elsewhere Never Buy a car here the salesman and manager are just big scammers there are 4 or 5 other dealerships within a mile of Kia I would go there before I ever stop at Russ Darrow Again 0/5⭐️

Jan 28, 2025

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You are the best I recommend you to all my friends and

You are the best I recommend you to all my friends and family 😀great service

Jan 26, 2025

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Russ Darrow provided excellent service throughout the

Russ Darrow provided excellent service throughout the entire transaction. They didn't have the vehicle I wanted on the lot but quickly located one and I had it the next day.

Jan 12, 2025

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I have a good satisfaction when I bring my car in for

I have a good satisfaction when I bring my car in for service. Great performance as a team. I would recommend to others

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Drake Lallas

Drake Lallas

General Manager
Dealership Experience 6 years 4 months
Industry Experience 22 years 9 months
Recent Reviews

Jan 12, 2025

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I have a good satisfaction when I bring my car in for

I have a good satisfaction when I bring my car in for service. Great performance as a team. I would recommend to others

Feb 18, 2024

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This Dealer is Highly Recommended, they cared enough and

This Dealer is Highly Recommended, they cared enough and took care of me when every other dealer around the area wouldn't, my hats off to Zackery Glynn and the rest of the sales team, they all understood the situation I was in, Mr. Zack walked me around and helped me pick out the perfect vehicle for the budget I had to work with, the entire team all went above and beyond to make things work. If you need a vehicle either new or used, I recommend going to this dealer, you can't go wrong.

Aug 27, 2023

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We were welcomed right away and our needs were met

We were welcomed right away and our needs were met exactly. Thank you to all!

Oct 17, 2022

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These guys should be charged with Consumer Fraud.

These guys should be charged with Consumer Fraud. They sold my son a used 2008 Honda Accord with major mechanical problems. He drove less that 300 hundred miles and the check engine light came on. He had to pay over $5000 for repairs just to make the car run normally. He told them what happened and they said it sucks to be you. They probably lied about why this car was returned w/n a few days by a previous customer. Do not buy any used car from these crooks!

May 11, 2022

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Russ Darrow is trying to charge $10,000 over MSRP now to

Russ Darrow is trying to charge $10,000 over MSRP now to any customer buying from them. We need to put a stop to this predatory practice. I would also say, this is incredibly short-sighted on the part of a business. They could earn a customer for life or try to take advantage of us for a day. They chose to try to take advantage. My guess is that Russ Darrow won't be in Madison much longer.

View More Reviews on DealerRater
Michael Krumm

Michael Krumm

Sales & Leasing Consultant
Recent Reviews

Jan 31, 2025

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Russ Darrow Kia has always been a scam the only reason I

Russ Darrow Kia has always been a scam the only reason I still go there is because I have free oil changes left on my account once those are used up I’ll be going elsewhere Never Buy a car here the salesman and manager are just big scammers there are 4 or 5 other dealerships within a mile of Kia I would go there before I ever stop at Russ Darrow Again 0/5⭐️

Feb 18, 2024

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This Dealer is Highly Recommended, they cared enough and

This Dealer is Highly Recommended, they cared enough and took care of me when every other dealer around the area wouldn't, my hats off to Zackery Glynn and the rest of the sales team, they all understood the situation I was in, Mr. Zack walked me around and helped me pick out the perfect vehicle for the budget I had to work with, the entire team all went above and beyond to make things work. If you need a vehicle either new or used, I recommend going to this dealer, you can't go wrong.

Feb 15, 2024

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Highly Recommend @MICHAEL KRUMM of Madison WISCONSIN.

Highly Recommend @MICHAEL KRUMM of Madison WISCONSIN.Great job very Patient people..They will work there Best ..And All OF THEM GO OUT OF THERE WAY..👍

Feb 02, 2024

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Both the sales person and the general manager were

Both the sales person and the general manager were knowledgeable and polite. I would recommend both.

Jan 23, 2024

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They were a pleasure to work with -- very responsive,

They were a pleasure to work with -- very responsive, helpful, responsive, and professional. Our sales associate Michael Krumm was fantastic, really going the extra step to explain our new EV9 to us!

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Jess Holm

Jess Holm

Service Advisor
Recent Reviews

Feb 15, 2025

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Great team that is committed and will get the job done

Great team that is committed and will get the job done correctly the first time every time!

Feb 12, 2025

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Great sales group, l have reservations about the service

Great sales group, l have reservations about the service department. When you can’t get the department to answer the phone after multiple calls and multiple rings and when you leave a message and can’t get a callback you start to question. My question was simple and all I wanted to do was discuss it with someone who was not the operator,

Feb 02, 2025

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My car has a warranty issue that needs repaired.

My car has a warranty issue that needs repaired. They told me they’d call when part came in, and it’d be a few hour job. After 2 weeks I heard nothing so I called. Part was in and no one told me, but then was told only some of the part pieces were in. They also told me it’d be a multiple day job. Very different from what I was initially told. They told me they’d call when all parts are in. That was over a month ago and I’ve called twice for updates. I was told I’d hear by last Friday and nothing.

Feb 02, 2025

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Poor communication.

Poor communication. I always had to reach out to them to get a status on things. They usually wash the car when I have an oil change and they didn’t this time. The car actually is way dirtier than when dropped off, not exactly sure why. No one explained the bill to me. Leaking oil issue was “fixed” last time car was serviced and had to be redone this time (at my expense). I would not recommend. The only reason I went there is because the other Kia dealer is pretty far out of my way.

Jan 27, 2025

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Very pleasant to deal with.

Very pleasant to deal with. Asked for a tire rotation but since they are getting older, the procedure was not done, saving me money. Thank you!

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Eric Pieper

Eric Pieper

Service Advisor
Recent Reviews

Feb 18, 2025

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Kia is the only shop I trust to take my car to get

Kia is the only shop I trust to take my car to get service. The employees are wonderful and helpful the derive is excellent

Feb 15, 2025

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Great team that is committed and will get the job done

Great team that is committed and will get the job done correctly the first time every time!

Feb 09, 2025

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Every interaction is genuine.

Every interaction is genuine. Great group of folks to work with in the service department.!

Feb 02, 2025

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I went to the service center for an oil change.

I went to the service center for an oil change. It was fast and the staff were very friendly and knowledgeable. And in the end my car was washed. I will definitely use the service center again.

Feb 02, 2025

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Crowded loud waiting area.

Crowded loud waiting area. Work done 1 hour past promised time. No updates given. Undisclosed hidden cost for oil change.

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Will Akins

Will Akins

Service Advisor
Recent Reviews

Feb 15, 2025

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Great team that is committed and will get the job done

Great team that is committed and will get the job done correctly the first time every time!

Feb 11, 2025

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Quoted me for $600 extra in unnecessary repairs.

Quoted me for $600 extra in unnecessary repairs. Upon second opinion I got car fixed for half the price.

Feb 09, 2025

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Every interaction is genuine.

Every interaction is genuine. Great group of folks to work with in the service department.!

Feb 02, 2025

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My car has a warranty issue that needs repaired.

My car has a warranty issue that needs repaired. They told me they’d call when part came in, and it’d be a few hour job. After 2 weeks I heard nothing so I called. Part was in and no one told me, but then was told only some of the part pieces were in. They also told me it’d be a multiple day job. Very different from what I was initially told. They told me they’d call when all parts are in. That was over a month ago and I’ve called twice for updates. I was told I’d hear by last Friday and nothing.

Jan 27, 2025

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Very pleasant to deal with.

Very pleasant to deal with. Asked for a tire rotation but since they are getting older, the procedure was not done, saving me money. Thank you!

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Antonio Lopez

Antonio Lopez

Sales Consultant
Dealership Experience 3 years 4 months
Industry Experience 3 years 4 months
I enjoy playing soccer, spending time with family, and being outdoors.
Recent Reviews

Mar 16, 2024

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Antonio was very easy to work with and great with

Antonio was very easy to work with and great with addressing my questions and concerns.

Feb 04, 2024

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It seemed to take a long time to purchase the car.

It seemed to take a long time to purchase the car. There was a lot of waiting, especially since we were not financing the car. The people were great.

Mar 31, 2023

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Knowledgeable, courteous service.

Knowledgeable, courteous service. Antonio took the time to answer all many our questions. We're very happy with our purchase and experience with Russ Darrow Madison Kia.

Jun 17, 2022

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I met and worked with several people at the Kia

I met and worked with several people at the Kia dealership, and everyone was very friendly and helpful. They really worked as a team to make my experience a great one! Zack G. listened to what I wanted and I found the perfect car. Thanks, RDK!

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Jack Chisamore

Jack Chisamore

Salesperson
Recent Reviews

Feb 09, 2025

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My husband and I enjoyed working with Jack.

My husband and I enjoyed working with Jack. He was knowledgeable and helpful. He made the process of buying a car seamless. We would definitely work with him again.

Feb 05, 2025

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Jack is awesome and very knowledgeable.

Jack is awesome and very knowledgeable. In fact, everyone at this dealership is very friendly. We were disappointed, however, that this dealership would not give us a discount for purchasing a second Kia as a returning customer. And, we were insulted with the amount they offered for trade in.

Feb 02, 2025

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My car has a warranty issue that needs repaired.

My car has a warranty issue that needs repaired. They told me they’d call when part came in, and it’d be a few hour job. After 2 weeks I heard nothing so I called. Part was in and no one told me, but then was told only some of the part pieces were in. They also told me it’d be a multiple day job. Very different from what I was initially told. They told me they’d call when all parts are in. That was over a month ago and I’ve called twice for updates. I was told I’d hear by last Friday and nothing.

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Andrew Bonnett

Andrew Bonnett

New Car Sales Manager
Recent Reviews

Feb 09, 2025

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My husband and I enjoyed working with Jack.

My husband and I enjoyed working with Jack. He was knowledgeable and helpful. He made the process of buying a car seamless. We would definitely work with him again.

Feb 05, 2025

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Jack is awesome and very knowledgeable.

Jack is awesome and very knowledgeable. In fact, everyone at this dealership is very friendly. We were disappointed, however, that this dealership would not give us a discount for purchasing a second Kia as a returning customer. And, we were insulted with the amount they offered for trade in.

View More Reviews on DealerRater
Cassidy Fancher

Cassidy Fancher

Fixed Operations Director
Recent Reviews

Feb 16, 2025

Dealership Rating
Employee Rating

Had my vehicle for over 2 months.

Had my vehicle for over 2 months. First told me I needed a new hybrid battery and once I questioned that because this would be the 3rd hybrid battery on a vehicle with 160,000 miles and I though that was ridiculous they said I needed to approve more labor time for further diagnostic tests. $700 later they said it was a $35 fuse. Talk about being rung through the wringer. Communication was terrible.

Feb 15, 2025

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Great team that is committed and will get the job done

Great team that is committed and will get the job done correctly the first time every time!

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Brittny Helf

Brittny Helf

Office Manager
Recent Reviews

Jan 12, 2025

Dealership Rating
Employee Rating

I have a good satisfaction when I bring my car in for

I have a good satisfaction when I bring my car in for service. Great performance as a team. I would recommend to others

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Everett Buol

Everett Buol

Salesperson
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Alex Finley

Alex Finley

Receptionist
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Autumn Gehrke

Autumn Gehrke

Assistant Office Manager
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Craig Hoffman

Craig Hoffman

Body Shop Estimator
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Caleb Jenkins

Caleb Jenkins

Salesperson
Contact Me
Dealership Experience 2 months
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Mauro Perez

Mauro Perez

Body Shop Manager
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Meghan Peterson

Meghan Peterson

Receptionist
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Lily Winkleman

Lily Winkleman

Receptionist
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